FAQ

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general questions

Read frequently asked questions.

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How Can I Update the Software ?

Where I can contact for additional Reports?

Can I save reports in Excel?

What should I do If My Hard disk crashes?

Can I print customer photo in Pledge form?

What should I do If My Hard disk crashes?

Can I receive advance interest? ie for next 2 Months

Interest Due for 4 Months. Customer remitting only 3 Months interest, How can I receive it?

How can I Change the Market Rate of Gold?

Can I install the software myself?

How can I enter the old Gold Loans if I am purchasing GoldXL?

Do I need to keep manual register?

Can I have multiple Schemes?

Can I give Receipt for a Transaction?

Can I Send SMS from GoldXL?

Can I use Dot Matrix Printer?

What is the minimum system Configuration ?

Do I need to purchase separate software for each branches?

Can I monitor all my branches from one Location?

How can I change the address or amount if wrongly entered?

Can I Install the program in 2 Computers?

How Can I Repledge ornaments?

Can I view all the transactions of a particular Gold Loan No. including part payment details ?